Citations are an important part of the service INSPIRE provides, as we know from your feedback. Ensuring that your citations are correctly counted requires an enormous amount of technical infrastructure and human effort in order to keep the reference lists of records current. Not only do we parse references from many different formats in LaTeX and PDF, but papers are updated both at arXiv and in the process of publication in a journal, and of course there are plain old mistakes and omissions.
Over time at SPIRES we developed a mechanism for feedback if you find an error in our reference lists, but those of you who used it regularly know that it was very tedious to get all the information in the right format for us to enter easily. Fortunately, INSPIRE brings us into the 21st Century with a new web-based form that allows you to add references to a record without cutting and pasting or having to know the abbreviations of journal names by heart.
For details on how to use this new form see:
http://inspirebeta.net/help/reference_corrections
This form should make it much easier to add missing references than our previous methods, and allows our INSPIRE team to approve your corrections quickly.
Heath O’Connell
Fermilab