A few weeks back, we asked for your feedback on INSPIRE with a short survey. In a week, almost 600 of you helped us out: a great thank you! We learned a lot from you, and we would like to share a short summary of your replies and your suggestions.
You appreciate the speed of INSPIRE, which you find convenient to use and up-to-date. You are pleased that INSPIRE contains all papers relevant to HEP, and you find INSPIRE accurate in terms of author information and stats. You highlighted flexible search options and the variety of export formats, as well as links to arXiv and other sources.
The survey confirmed what we read in your messages: papers’ references and citation counts are most important. We have made a form available for you to correct references and citations, and we are working on making the process easier.
We are also improving how you can ‘claim papers’ and the recognition of special characters in order to refine the author disambiguation.
We are also aware that searching for exact journal articles is sometimes frustrating because of the way INSPIRE treats abbreviations and spaces. We will be working hard on these aspects of searching, as well as on other search suggestions you made. We will keep you posted on this blog and on our Twitter feed.
Our team has made significant progress in enhancing some features that you have mentioned, including ‘self cites’ and extended coverage of HEP-related papers from other fields.
The survey has helped us understand what is important for our users, and we always look forward to receiving your feedback. Feel free to contact us at firstname.lastname@example.org.